Privacy policy
Privacy Policy
Last updated: October 27, 2026
Dioat operates dioat.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or otherwise use our services.
Information we collect
We may collect contact and account information, billing and shipping details, order and transaction information, communications you send us, device and browser information, IP address, cookie identifiers, and information about how you use our website. Payment information is processed by our payment service providers; we do not store complete payment card numbers.
How we use information
We use personal information to provide and improve our services, process and deliver orders, provide customer support, communicate about purchases, prevent fraud and security incidents, comply with legal obligations, and—with your choices and as permitted by law—send marketing communications and personalize your experience.
Cookies and similar technologies
We and our service providers use cookies and similar technologies to operate the site, remember preferences, understand site performance, and support advertising where permitted. You can manage cookies through your browser and any consent controls available on our site. Disabling some cookies may affect functionality.
How we disclose information
We may disclose personal information to Shopify and other providers that help us operate the store, including payment, fulfillment, shipping, analytics, customer support, security, and marketing providers. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction. We do not sell personal information for money.
Data retention and security
We retain personal information only as long as reasonably necessary for the purposes described here, including legal, accounting, fraud-prevention, and dispute-resolution requirements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
Your rights and choices
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or withdrawal of consent, and to opt out of certain processing. You may unsubscribe from marketing emails using the link in the message. To submit a privacy request, contact support@dioat.com. We may need to verify your identity before completing a request.
International processing
Our providers may process information in countries other than your own. Where required, appropriate safeguards are used for international transfers.
Children
Our services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
Third-party links
Our site may link to third-party websites. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised date.
Contact us
For privacy questions or requests, email support@dioat.com.